UNI EN ISO 9001:2015 Certification

The regulations for the ISO 9000 series were produced by ISO (International Organization for standardization) in order to define international requisites for Quality Management Systems. The Quality System of an Organization is the totality of the organizational structures, responsibilities, procedures, processes and resources used to realize and manage Quality.

The ISO 9001:2015 places a Management System at the center of this realization:

• the client and his complete satisfaction
• the vision of the firm as a totality of processes in close relation with each other and finalized at supplying products which constantly live up to the prefixed requisites
• the importance of continual striving to better the services

An organisation’s Quality System is the set of organisational structures, responsibilities, procedures, processes and resources put in place to achieve and manage Quality.

ISO 9001:2015 places at the centre of the implementation of a Management System:

• the customer and his full satisfaction
• the vision of the Company as a set of processes in close relation to each other and aimed at supplying products that consistently meet the set requirements
• the importance of pursuing continuous performance improvement

Managing quality means managing the effectiveness and efficiency of one’s processes through:

• the knowledge, management and monitoring of processes
• the ability to involve human resources
• the central role of top management